Terms of service
Terms & Conditions
Welcome to Little Something!
These Terms & Conditions apply to your use of our website and any purchases made through Little Something.
By accessing our website or placing an order, you agree to the following terms.
1. About Little Something
Little Something is an Australian-owned online retail boutique based in Perth, Western Australia.
Business Name: Little Something
ABN: 55 792 079 805
Email: littlesomethingperth@gmail.com
Website: www.littlesomethingperth.com.au
2. Using Our Website
By using our website, you agree to:
- Provide accurate and complete information when placing an order.
- Use the website for lawful purposes only.
- Not attempt to interfere with the website's operation or security.
- Not use our content, images or branding without permission.
We reserve the right to restrict access to our website where necessary for security, maintenance or other legitimate operational reasons.
3. Products and Availability
We aim to ensure all product descriptions, photographs, prices and details are as accurate as possible.
Please note:
- Product colours may vary slightly depending on your screen and device settings.
- Natural materials may have variations in colour, texture, pattern and finish.
- Product availability is subject to stock levels.
- We reserve the right to discontinue or update products at any time.
If a product becomes unavailable after an order has been placed and payment received, we will contact you to discuss an appropriate solution, including a refund where necessary.
4. Pricing and Payments
All prices displayed on our website are in Australian dollars (AUD).
Shipping charges, where applicable, are displayed during checkout before payment is completed.
We reserve the right to correct genuine pricing or listing errors. If an error affects an order already placed, we will contact you before taking any further action.
Payment must be completed at checkout using one of the payment methods provided.
Orders are subject to payment authorisation and acceptance by Little Something.
5. Orders and Cancellations
Once an order has been placed, you will receive an order confirmation by email.
We reserve the right to contact customers regarding orders where clarification or verification is required.
If you wish to cancel or amend an order, please contact us as soon as possible.
We will make reasonable efforts to accommodate requests before an order has been processed or dispatched, but changes cannot be guaranteed.
Nothing in this section limits any rights you may have under Australian Consumer Law.
6. Shipping and Delivery
We aim to dispatch orders within the timeframes outlined in our Shipping & Delivery Policy.
Delivery estimates are provided as a guide and are not guaranteed.
Little Something is not responsible for delays caused by circumstances outside our reasonable control, although we will assist customers in following up delayed or missing deliveries.
Please ensure your delivery details are accurate when placing your order.
7. Returns, Refunds and Exchanges
Our Returns & Refunds Policy outlines the conditions for change-of-mind returns, exchanges and refunds.
Customers should refer to that policy before requesting a return.
Nothing in our Returns & Refunds Policy or these Terms & Conditions excludes or limits rights available under Australian Consumer Law.
8. Gift Cards
Gift cards purchased through Little Something may be redeemed towards eligible purchases on our website.
Gift cards:
- Are not redeemable for cash, except where required by law.
- Cannot be replaced if lost or stolen where the loss results from the customer's actions.
- Must be used before their expiry date of three years, unless otherwise stated.
9. Intellectual Property
All content on this website, including photographs, graphics, logos, text, designs and branding, belongs to Little Something or is used with permission.
You may not reproduce, distribute, modify or use our content for commercial purposes without prior written permission.
10. Third-Party Services and Links
Our website may contain links to third-party websites or use third-party services, including payment providers and delivery services.
These services operate independently of Little Something and may have their own terms and privacy policies.
We are not responsible for the content or privacy practices of external websites.
11. Limitation of Liability
Nothing in these Terms & Conditions excludes, restricts or modifies any rights or remedies available to consumers under Australian Consumer Law.
To the extent permitted by law, Little Something is not responsible for losses arising from circumstances outside our reasonable control, including third-party service interruptions or delivery delays.
12. Privacy
We respect the privacy of our customers.
Personal information collected through our website is handled in accordance with our Privacy Policy.
Please refer to our Privacy Policy for further information about how personal information is collected, used and protected.
13. Changes to These Terms
We may update these Terms & Conditions from time to time.
Any updated version will be published on our website, with the revised date where appropriate.
Changes will not remove any rights or obligations that have already arisen under applicable law.
14. Governing Law
These Terms & Conditions are governed by the laws of Western Australia and applicable Commonwealth laws of Australia.
15. Contact Us
If you have any questions regarding these Terms & Conditions, please contact:
Little Something
Email: littlesomethingperth@gmail.com
Website: www.littlesomethingperth.com.au
Thank you for supporting our little business.
Little Something x